Shipments and returns

18 Month Warranty (ONLY 1X APPLICATION) Anker Indonesia



Terms of Warranty Conditions:

1. Products purchased from Anker Indonesia / Anker Indonesia Official Resellers / Partner Merchants

2. Can include an Invoice or Proof of Purchase

3. Condition of the Goods in Whole Condition



How to Claim a Warranty:

1. Please submit your problem at http://support.ankerindonesia.com

2. Open new ticket

2. Explain the Constraints that your experience.

3. After we receive the email, we will contact you 1x 24 hours



Condition Warranty Void :

  1. Can not showing Invoice



Service Center :

Anker Indonesia

Pergudangan Elang Laut Tahap 3 Blok K No 21 

Pantai Indah Kapuk Penjaringan Jakarta Utara 14470



Office Hour : 

Monday – Friday : 09:00 - 18:00

Saturday : 09:00 - 16:00

Minggu & Hari Besar : Libur



Shipment Schedulle :

Monday – Friday : Orders before 15.30 PM will be ship on the same day. Especially for Go-Jek before 14.00 PM

Saturday : Orders before 10.30 AM will be ship on the sam day. Especially for Go-Jek before 14.00 PM

Sunday and Public Holiday : Orders will be process and ship on the next day.

Thank you


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