Shipments and returns

18 Month Warranty (ONLY 1X APPLICATION) Anker Indonesia

Terms of Warranty Conditions:

1. Products purchased from Anker Indonesia / Anker Indonesia Official Resellers / Partner Merchants

2. Can include an Invoice or Proof of Purchase

3. Condition of the Goods in Whole Condition

How to Claim a Warranty:

1. Please submit your problem at

2. Open new ticket

2. Explain the Constraints that your experience.

3. After we receive the email, we will contact you 1x 24 hours

Condition Warranty Void :

  1. Can not showing Invoice

Service Center :

Anker Indonesia


Jl. Pantai Indah Utara 3 No.40, Kapuk Muara, Kec. Penjaringan,
Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14460

Office Hour : 

Monday – Friday : 09:00 - 18:00

Saturday : 09:00 - 16:00

Minggu & Hari Besar : Libur

Shipment Schedulle :

Monday – Friday : Orders before 15.30 PM will be ship on the same day. Especially for Go-Jek before 14.00 PM

Saturday : Orders before 10.30 AM will be ship on the sam day. Especially for Go-Jek before 14.00 PM

Sunday and Public Holiday : Orders will be process and ship on the next day.

Thank you

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